Privacy Policy

Last updated: October 9, 2025

Introduction
MUSKAN HIJAB & ABAYA respects your privacy. This policy explains what information we collect, how we use it, and your choices.

1. What we collect

• Contact & order info: name, address, phone number, email, order details.

• Payment info: For COD we do not store card details. If online payments are used we may use secure third-party payment partners (we do not store card data on our servers).

• Communications: messages, support requests, and feedback via email or WhatsApp.

• Device & usage data: IP address, browser, pages viewed, and analytics (helps us improve the website).

• Cookies: small files stored on your device to improve your experience and remember preferences.

2. How we use your information

• To process and deliver orders, handle returns and exchanges.

• To communicate order updates and respond to inquiries.

• To improve our website, products, and services.

• To comply with legal obligations.

3. Sharing your information
We share information only as needed: with couriers (TCS, Leopards) for delivery, with payment processors if online payments are used, and with service providers who help run our site. We do not sell your personal data.

4. Data security
We take reasonable security steps to protect your data. However, no system is completely secure — if you suspect a data issue, contact us immediately.

5. Your rights
You can contact us to: access, update, correct, or delete your personal information (subject to legal limits). To request changes, email admin@muskanhijab.com.

6. Children
Our services are not aimed at children under 13. We do not knowingly collect information from children.

7. Changes to this policy
We may update this policy. We’ll post the new policy on the site with the “last updated” date.

Contact for privacy questions: admin@muskanhijab.com or WhatsApp +923336616167